Returns & Refund Policy

We offer a full 100 day money back guarantee on the Water-King WK1 and WK1-E water conditioners.  Please contact us for advice on your Water-King installation before making any returns.

On all other goods, including the Drink-King filters and replacement parts,  we offer a 14 day returns policy. 

If a customer wishes to return a product they must inform us, and arrange the return postage within the time limits stated.  Once informed and the goods are returned unopened, unused and in their original packaging a refund will be processed via the original payment method.